Learning strategy, curriculum, and experience design

Smarter learning, built to last.

Lean Learning is a learning consulting practice. We help organizations of any kind work out what their people need to learn, design the curriculum and experiences to teach it, and measure whether it works.

Recent program results

10,000+learner enrollments supported globally this year, across 10+ locales
94%graduation rate, up from 60%, after redesigning a technical training program as blended learning
95%+completion rate on several enterprise learning programs
Services

Three ways we help learning teams move faster.

Every engagement is scoped to your team's learning challenge, from a single learning experience diagnostic to a full global program build, wherever your team is based. Pricing is quoted per project, not off a rate card.

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Technology keeps changing. Human talent is still what makes it work.

Selected Work

Learning programs we've designed, improved, and delivered.

Client and company names are kept general to respect confidentiality agreements. Happy to speak to specifics in a conversation.

Blended Learning Transformation

Blended LearningTechnical Training
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Challenge

A 12-hour instructor-led technical training program had strong content but a low first-time pass rate and a growing backlog of learners waiting for sessions.

Approach

Redesigned the program into self-paced interactive modules paired with a shortened, focused instructor-led session, then added a competency-based evaluation to replace time-based completion.

Outcome

Training time cut from 12 hours to 4. Graduation rates rose from 60% to 94%, with a 93% first-pass rate, and the redesigned program rolled out across multiple regional training sites.

Lean Six Sigma Learning Pathway

Process ImprovementGlobal Program LaunchMulti-Locale
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Challenge

A global AI operations organization needed a structured way to build process-improvement skills across a large, fast-moving workforce spread across regions worldwide, with no standardized certification path in place.

Approach

Designed and launched a tiered Lean Six Sigma curriculum starting with White and Yellow Belt certifications, building the projects, deliverables, and certification requirements from the ground up, with a Green Belt tier now in development.

Outcome

Launched across 10+ locales worldwide, giving fast-moving AI operations teams a shared framework and common language for continuous improvement.

Interactive Decision-Making Simulation

Branching ScenarioGamification
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Challenge

Learners needed to practice high-stakes, judgment-based decisions that couldn't be safely or repeatedly practiced on the job.

Approach

Built a branching scenario with consequence-based paths, letting learners make real decisions, see the outcomes play out, and try again.

Outcome

Measurable improvement in on-the-job decision-making and stronger transfer of training into daily tasks, adopted by teams across multiple regions.

Creative Skills Development Program

StorytellingGamification
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Challenge

A creative thinking and writing skill set needed to be taught in a way that felt engaging rather than academic.

Approach

Designed a story-book style learning path with a token-earning system and progressively unlocked chapters, tying each exercise to a real-world application.

Outcome

Increased engagement and stronger day-to-day application of creative writing skills, extended to teams across multiple regions.

Technical Skills Gamification Project

Game-Based LearningTechnical Content
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Challenge

Dense technical content was hard to make engaging through traditional instruction.

Approach

Converted core concepts into a "learn-then-organize" interactive activity and a game-style review mechanic, prioritizing hands-on practice over passive reading.

Outcome

Significantly higher completion and stronger technical skill acquisition, with improved learner satisfaction scores across technical teams in multiple regions.

Cross-Skill Certification Program

Assessment DesignQuality SystemsMulti-Locale
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Challenge

A fast-growing cross-skill training program needed to certify employees consistently across multiple job skills and locales around the globe, but quality varied significantly by region and reviewer.

Approach

Standardized the modules with built-in pre- and post-assessments, translated and adapted content for multiple locales, and added quality verification checkpoints before any module could go live.

Outcome

Training effectiveness scores rose from 85% to 94%, with consistent quality across every region running the program worldwide.

What Partners Say

Feedback from the teams we've worked with.

"Consistently delivers high-quality work ahead of schedule, which let our development team start building early and kept the whole launch on track."

Program Stakeholder, Global Technology Company

"Dives deep to make sure every part of the training holds up for both the business and the people actually taking it, even when we're moving fast."

Cross-Functional Partner, Enterprise Learning Program

"Sets stakeholders up to succeed: explains the process clearly, shares updates early, and gives us time to prepare for what's coming."

Team Lead, Global Operations

Credentials

  • M.S., Instructional Design & Technology
  • B.S., Industrial Engineering
  • Six Sigma: Advanced Improve & Control Phases
  • ADDIE framework & Agile/Scrum practice
  • Accessible learning design (WCAG-informed)
About

Founded on a simple idea: continuous improvement isn't just about processes, it's about people.

Lean Learning was founded by Olga Castillo, a Learning Experience Designer and Program Manager who blends an engineer's eye for process with a designer's instinct for how people actually learn.

Olga's path started in Industrial Engineering, standardizing high-volume production workflows to cut waste and errors. A Master's in Instructional Design & Technology, plus years leading learning programs for global technology and AI teams, brought the second half of that skill set: designing training programs that hold learners' attention from start to finish, instead of losing them halfway through.

Continuous improvement and Lean thinking get talked about as pure process work, but the real lever is always people: making sure they understand the why, not just the steps, and have the training to carry it forward. That mix, engineering discipline paired with instructional design expertise, is the standard Lean Learning is built on. As it grows, that same standard extends to every designer, writer, and consultant who joins the team.

Get In Touch

Let's start with your learning needs analysis.

Tell us about your program, your team, or the training that needs improvement, wherever you're based. We'll follow up with an analysis and next steps.